Bandvulc Group is pleased to announce the appointment of TyreWORK to its Key Partner Network. With more than 40 years’ experience in truck tyre business TyreWORK has been providing Bandvulc with exceptional service provision over the last 10 years. Its rapid and comprehensive handling of callouts alongside the provision of professional tyre support for Bandvulc’s prestigious portfolio of clients is highly valued and Bandvulc is pleased to strengthen this association with the award of Key Partner status.
TyreWORK provides a 24-7 service operating out of five dedicated centres in south east England. They have a team of 45 fully trained technicians and a fleet of 40 highly-equipped vehicles.
Bandvulc sees its Key Partner Network as an extension of its own business and as such looks for the same high level of service and quality as it demands from its own operations. All service providers have to fulfil extensive minimum requirements before they are eligible to join, e.g. annual insurance and waste licence checks, quality system audits, training, adherence to policy charters and compliance to customer requirements.
Service Level Agreements for each fleet detail all the work that should be undertaken on the fleets by the service provider and Bandvulc conduct site checks utilising its fleet auditing team to ensure policy adherence and service levels are to a high standard. In return for fulfilling these obligations Bandvulc continues to develop, introduce and enhance numerous aids and facilities to enable Key Partners provide customers with a responsive, up-to-date and accurate fleet management service.
Tony Doyle, Key Partner Account Manager for Bandvulc comments; “We appointed TyreWork as a Key Partner in recognition of their high standards in service delivery, excellent response to breakdowns and their role as a key player in providing exceptional service to our DOT.com customers. We look forward to a long and prosperous relationship with them and are delighted to welcome them to the KP Network”.