I joined the Bandvulc team on 1st July, 2016 when the business was acquired by Continental. I have now moved to Devon with my wife Caroline later this autumn and look forward to working with the team at Bandvulc.
My background is mainly in tyres where, in addition to Continental, I have worked for Michelin, Bridgestone and a short spell at Arvin Meritor. I have a BA Hons degree in Business Studies from Napier University, Edinburgh.
My role is to work collaboratively with Continental by ensuring a focus on delivering the business plan and bringing the two companies closer together over a number of years.
This is a really exciting and important project for all involved and I look forward to working with everyone to make this a success.
As Bandvulc has developed and grownup so have I, from working on the factory floor during my school holidays the business has never stood still. My training in Engineering, Rubber Technology and holding a Masters in Business Administration have all helped in steering Bandvulc along a growth path to where it is today as a leading innovator in retreads, tyre management and delivering More Than a Tyre to its customers.
I joined Bandvulc in 1982 working in Telesales and Distribution. The company then sponsored me to go back to school where I studied Business Law for two years followed by a Management Degree for three years. I graduated in 1990 - on the day that Chris Waddell famously missed the decisive penalty in England's World Cup!
My first sales visit was in 1992 and I became Sales Director in 1997. I thoroughly enjoy my role and have seen many exciting changes and developments over my 34 years. The way the company has evolved and the trust our customers place in our hands makes me really proud of what we have achieved as a team.
My pastimes include playing tennis, walking the dog and reading.
Since a child I’ve always had a fascination on how stuff works, to the annoyance of my parents I would often take apart the family vacuum cleaner and toys; with this background I later developed when leaving school a creative desire to design & improve new products & processes. In 1998 I studied Multimedia & Design at Plymouth College of Art then Design & then obtained a BSC (Hons) in Computing from Plymouth University in 2003.
In 2004 I joined Bandvulc working in Sales Operations, my first project was to develop a reporting solution for distributing order numbers to suppliers & automate areas of the pricing system.
Since then the projects have only got bigger and we soon released our first web based fleet management system to handle calls and purchase order processing. Bandvulc is an innovative company that is constantly changing; I enjoy listening to problems and developing creative solutions all possible with a great team of people.
I joined the company in 1998, having previously worked for a local firm of accountants and auditors in Plymouth. I joined Bandvulc as a management accountant overseeing the day to day running of the accounts office. I was part of the original team that was instrumental in setting up the present tyre management division, BV Plus+, and now I oversee the entire finance function of the Bandvulc Group as Group Finance Director.
I joined the Bandvulc Group in Jan 2004 as Production Manager focused mainly on the remould tyre production facility. Current role is that of Group Operations Director, which involves all areas of the business at the Ivybridge, Wigan and Lutterworth sites. GOD for short.
I started with Bandvulc in November 2004 as part of the operations team, with a view to setting up & managing the Tyre Support Unit, which launched in May 2005. I have seen TSU grow from handling 100 calls a week, managing one contract and operating during the day, with outsourcing at night. Now we operate 24hr coverage and handling over 10,000 calls per week.
I have been at Bandvulc since 1978. I started in the factory, spent some time buying casings, and doing the odd bit of welding. I soon moved into transport duties and was the first distance HGV 1 driver for Bandvulc. Known for my ‘unique conversational skills’ helped secure my smooth progression into the sales team, where I’ve enjoyed success as a member of a small, enthusiastic and confident team of salespeople, responsible for building up much of the core customer base Bandvulc holds onto today.
I’m very proud to be part of this fantastic team effort, witnessing first-hand the continued investment and support of the Bandvulc directors to improve their product, and the enthusiasm of truly dedicated workforce supporting that objective.
I joined the Bandvulc Group in January 2007 as Sales Channel Manager and in 2014 I was promoted to Key Partner Account Manager in 2014. My main duties and responsibilities include reviewing and measuring our service provider network, against Bandvulc’s expected performance KPIs, the development of tyre sales and services via our Key service provider network and to manage BVPlus+ Contracts and look for new sales opportunities for Bandvulc and Bandvulc Plus+.
I have been in the Tyre Industry for over 34 years and started when I left the Army in 1981. I joined Bandvulc in October 2000 as a Regional Sales Director, after a term with Pirelli UK. My main duties include development of new business within major ‘blue chip’ organisations, along with other large nationally based independent & regional operations.
I joined in December 2008. I was originally employed as a data administrator. During my time at Bandvulc I have worked in most departments, including the manufacturing of tyres within the factory, but most recently I have been promoted to BVPlus+ Manager, where I am hoping to implement changes that will improve our customer service, training, efficiency, and general practices. I am currently 6 month into my management degree, which I will complete by next year.
I joined Bandvulc Group in Oct 1997 as an R&D & Process Technician before taking on the Technical Manager role in 2005. My role carries a wide variety of responsibilities, including: process product, control, system analysis & solution, Merlin software/process innovation & integration, product design & evolution, research & development, fleet performance improvement. My team & I pride ourselves on the extensive knowledge of both internal & external Bandvulc systems centering on the manufacturing process. This knowledge drives delivery of innovative solutions for both the internal & external customer.
I joined Bandvulc in February 2016 in the role of Commercial Integration Manager having initially been a customer of Bandvulc’s in 2007. My primary objective is to act as a link between Sales and BVPlus+ and develop our customer responses and service levels throughout the commercial operation including the standardisation and streamlining of new customer integration.
I started with Bandvulc in 2006 and have worked up from a Production Supervisor to Quality & Environmental Manager. This has given me a great understanding of the Quality Issues and Environmental aspects associated with the Bandvulc Group. Bandvulc works to the ISO 9001 & ISO 14001 standards and I help to ensure all departments maintain these standards.
I started with the company in April 1993, became Pre-cure Supervisor 1997, Senior Supervisor 1999, joined the Quality and H&S team 2005, the same year I completed a N.E.B.O.S.H. H&S certificate. Promoted to Group H&S Manager 2015.
I have been with Bandvulc since 1992 and I started as Laboratory Technician carrying out quality control. I then progressed into the role of Rubber Technologist. I am now jointly responsible for Bandvulc’s compound development as well as managing Bandvulc Mixing, Bandvulc’s unique on site mixing facility.
I started in the tyre industry in1975 with National Tyres, where I ran a car and commercial depot. In 1997 I made the switch to Bandvulc, firstly with the telesales team, then combined it with our, initially small, distribution fleet. However, this role has now grown and we operate a large fleet across the UK & Europe.
In July 1989 I joined Bandvulc Remoulds at Central Ave, Lee Mill as a ‘stop gap’- little did I know I would still be here 25 years later! My first job was measuring and spraying casings but over the years I have worn many hats including Supervisor, Senior Supervisor, Factory Manager, Training Manager, 5S Manager and now the Warehouse Manager; within this role I still wear many hats.
I joined Bandvulc in September 2003 following graduation in International Business with French, where I initially worked in the contracts division. This was followed by a move into the Sales Operations Team and within this role I have worked in many areas, building my knowledge of the company and the industry. I then progressed into the role of Sales & Key Account Manager and my portfolio is diverse and includes many sectors including retail, logistics, tankers, waste, council and utilities.
I joined Bandvulc 1st August 2011 as Sales & Key Account Manager. I manage all sales for the South West and also the key accounts nationally, such as; John Lewis / Waitrose Partnership, Bibby Distribution, PHS and Evans Transport. My time at Bandvulc has been a very satisfying and interesting journey so far. I really appreciate how innovative and bespoke the company is and all the team work hard to respond to customer requests quickly.
I have been in the tyre industry now for over 25 years, joining Bandvulc in February 2008 as a Fleet Auditor looking after Key Accounts. I am now a Key Accounts/Fleet Support Manager mainly looking after Bandvulc fixed cost accounts. This involves working closely with our Key Service Provider Network to ensure the fixed cost accounts run successfully.
Following three years in an account management role in London I started with Bandvulc in June, 2015. Having worked for the company previously in the Tyre Support Unit I have been able to take experience of the company’s operation into my current position as Key Accounts and VI Assessor. My current responsibilities include management of our Tesco account as well as assisting on other accounts.
I have been in the tyre industry for over 14 years in varying roles, but this new role will enable me to develop new and existing business for the Bandvulc Group. I’m excited to be joining a dynamic team which has become one of the leading tyre operations in the UK.
I graduated in 2012 with a degree that has a heavy base in statistical analysis and also have many years of experience and qualifications within the field of information technology. I joined Bandvulc in 2014 as a member of the night shift team within the Tyre Support Unit. I then moved into the Sales Operations department of BVPlus+ and was involved in several projects across many different areas of Bandvulc, building upon my existing knowledge of the business and the industry as a whole. In January 2017 I joined Bandvulc’s Commercial Team to support their activity by way of analysis and investigation to enhance the team’s data and reporting. This role will help me not only provide support and analysis skills to the Commercial Director and the rest of the team but, with my technical expertise, I hope to improve and update the systems and processes we currently use.
I joined Bandvulc in March 2005 as part of the Production Admin team where I was responsible for the Weekly Payroll of less than 150 employees. I have watched the company grow and have completed several Payroll courses; I now manage 5 payrolls with a total of 428 people. Just for good measure I’m also responsible for maintaining and administrating our internal training system with a bit of HR thrown in to keep me out of trouble.
I joined Bandvulc in September 2003 after graduating from University. I started in BTC admin and progressed through the organisation with roles in Accounts and Sales Operations. In July 2015 I was promoted to my current role Commercial Support and Development. My current position includes compiling tenders, account manager support, gathering and analysing data, resolving customer issues and assisting the Commercial Director with account reviews and troubleshooting.
I started with the Bandvulc Group in May 2012, initially my role was within the ‘Build Team’ based in the factory. Following this my enthusiasm for carving a career with Bandvulc led me to move into Sales Operations, with my progression meaning I am now the Account Lead for the Dot Com Contracts. This role will see me both manage and develop the dot com/van side of our business.
I joined the Bandvulc Group in June 2004 working as part of the administration team. My career has progressed steadily including the role of Team Leader/Supervisor, which included looking after the BVPlus+ and daytime TSU call centre departments. More recently, I have taken on the role as the BVPlus+ Supervisor that includes the job sheet administration, query team and the operations department.
I joined the Bandvulc Group in 2006 and I form part of the TSU Customer Service Team. My role is to provide a central point of contact for our contract customers and to provide the highest levels of customer service. I also act as the intermediary between external customers and internal departments to ensure that we can provide any information within our self-imposed strict deadlines.
I joined Bandvulc in December 2009 working the TSU team and then progressing to job sheets and assisting with maintaining fleets on the Galahad system. I then joined the Night Team where I worked as part of one of the three teams. From this I progressed to become the Night Time Trainer and helped in setting up the first training department within BVPlus+. I have now moved back to the day shift where I have taken up the role of Daytime TSU Team Leader.
I joined Bandvulc in April 2004 as part of the BVPlus+ administration team. I then moved across to the Tyre Support Unit as night shift Team Leader on one of the three teams. In January 2016 I progressed to become the Night Shift Supervisor managing all three teams for TSU.
I’ve been with Bandcvulc since 2013, I started as a TSU Call Handler and I am now have the privilege of being one of only two Bandvulc Plus+ internal trainers. My role involves training new starters & existing staff on call handling and additional critical customer service duties. I carry out call assessments and feedback staff errors to ensure Bandvulc’s high standards of customer service requirements are being met.
I started at Bandvulc in August 2014 as a call handler and quickly managed to work my way up to become a staff trainer. I’ve been in this role since August 2015 and thoroughly enjoy it, seeing people develop and start with no knowledge to then perform well in the job is the ultimate job satisfaction. My duties include training new and existing staff members on call handling and also extra administrative duties. I carry out monthly call assessments and help with monitoring staff performance.
I joined Bandvulc in April 2000 and was part of the building crew; from there I became a team leader of the area overseeing 6 members of staff. After a few years I became Day Shift Supervisor controlling all areas and then went on to become Factory Manager, which has now been my role for the last 3 years, overseeing the day to day running of the factory; currently the factory runs with approx. 90 staff.
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